TERMS & CONDITIONS

CANCELLATIONS POLICY

Your appointment is very important to us that is why your booking time is reserved especially for you. We strive to ensure we run on time, every time and provide the best service to our clients. We understand sometimes life gets in the way of perfect hair and to keep us running on time for you and other clients we respectfully request at least 24 hours notice for cancellations.

Please understand that when you forget or cancel your appointment with insufficient notice we, and clients on our waiting list, miss the opportunity to fill that appointment time. Since the services are reserved for you personally a cancellation fee will apply.

  • Less than 24 hours notice will incur a fee equal to 20% of the service reserved

We understand that certain circumstances mean that on occasion you will be running late for your appointment, we will endeavour to complete your booked service within your appointment time. However it is up to your stylists discretion if they need to reschedule or alter your appointment to give you the best service possible and so we don’t run behind for our other clients.

PRICES

Our prices reflect the expertise and quality of our work and we endeavour to set prices as competitively as possible. Prices are subject to change without notice.

 

DEPOSITS

Deposits are required for any appointment valued at over $250. At Blow Inn we are responsible for providing professional and highly trained stylists at your appointment time every time. Deposits are applied to your final bill at completion of your service. If you cancel within 24 hours of your appointment time or you do not turn up for your appointment, your deposit will be forfeited.

REFUNDS

Refunds are not available for change of mind, Packages and memberships are locked in contracts and cannot be cancelled without a payout fee. Please see Membership Policy.

GIFT VOUCHERS

Gift vouchers are able to be purchased for services or dollar amounts. We endeavour to keep a record of all vouchers sold, however please treat them lie cash. We are unable to replace lost or stolen vouchers. They are valid for 6 months from purchase date and are non refundable or redeemable for cash.

We thank you for your understanding and respect for our business and other clients.

Shop 2, Riverside Hamilton Harbour
6 Harbour Rd
Hamilton
1300 857 447